Solar & EV Repair When Your Installer Goes Out of Business, Honolulu, HI
Your Solar Company's Gone.
Your Panels Aren't.
If the company that installed your solar panels or EV charger isn't around anymore, you're not stuck. OceanHead Solar and Electric evaluates and repairs third-party Tesla, Enphase, and Canadian Solar EP Cube systems, no matter who installed them originally. We'll diagnose what's actually wrong, sort out your HECO paperwork and NEM account status, and get your system producing again.
OceanHead Solar and Electric is a licensed Hawaii solar and electrical contractor (LIC# C-33164), NABCEP certified, and rated A+ by the Better Business Bureau. We're not affiliated with your original installer, and we don't need to be.
What Happens When Your Solar Installer Goes Out of Business?
Your system keeps running, but you lose the one thing that mattered: someone to call. OceanHead Solar and Electric services residential solar and EV systems for Oahu homeowners whose original installer has closed, retired, or stopped answering the phone.
That's the real shift, not a broken panel, a broken relationship. Your panels keep sitting on your roof. Your battery keeps doing whatever it was last told to do. HECO keeps billing you the same way it always has. What's gone is the phone number you used to call when something went wrong, and if you're on an older NEM or NEM Plus agreement, any changes to your system need to route through HECO correctly.
None of that means your system is unfixable. It means it's been ‘orphaned’ - industry shorthand for a solar or EV installation with no installer left to support it, and it just needs someone willing to pick it up cold.
Still have a system nobody's checked on? Call OceanHead at 808-735-5745 or request a free system evaluation, we'll tell you exactly what's going on before you decide anything.
"We started with Hawaii's homeowners and remain dedicated to them today."
Gail & Chelli
Owners and Power Couple
What's Actually Wrong With Your System, and How We Find It
OceanHead Solar and Electric starts every solar or EV service call with a full diagnostic, uncovering exactly what's working and what isn't before recommending anything. Once you call us, here's what that actually looks like:
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A complete system check. We inspect your panels, inverter, battery, monitoring setup, and EV charger if you have one.
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HECO and NEM account continuity. We handle the paperwork to keep your account correctly connected to a licensed contractor.
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Third-party system evaluation and repair. We service Tesla, Enphase, and Canadian Solar EP Cube systems, regardless of who installed them.
You get one point of contact from here forward, licensed, local, and actually reachable.
Signs Your Solar or EV System Is Quietly Failing, and What They Mean
If any of these sound familiar with your solar or EV system, it's worth a call to OceanHead Solar and Electric:
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Your monitoring app has gone dark. No data, a login error, or an account tied to a company that no longer exists.
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Your system is throwing an error code and there's no installer of record to explain what it means.
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Your energy production has dropped and you can't tell why, because nobody's inspected the system in years.
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Your battery isn't charging or discharging the way it used to.
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Your electric bill jumped even though your system is supposedly still producing.
If you’ve been struggling with any of these, schedule a free system evaluation or call 808-735-5745.
Certified to Work on Systems We Didn't Install
OceanHead Solar and Electric has been evaluating and repairing third-party solar and EV systems since 2012, longer than most solar companies in Hawaii have existed at all. We're certified to service Tesla, Enphase, and Canadian Solar EP Cube systems directly, and we're also a certified Women-Owned Small Business and Disadvantaged Business Enterprise and hold membership with the Hawaii Solar Energy Association.
Because taking over other people's systems has been a real part of our business since the beginning, we've built the HECO paperwork and NEM transfer process into how we operate.
The Last Solar Company
You'll Need to Call
You don't have to keep guessing what's wrong or hoping it fixes itself. Unlike the company who installed your system, we’re not going anywhere.
Call OceanHead at 808-735-5745 or request your free evaluation, and get a straight answer about what's actually going on with your system. Unlike the company who installed your system, we’re not going anywhere.